I have a Web Hosting Server with Full Access of Settings. I am a Web Developer, so FTP is my daily use for updating a website. I am using a FTP client, After setting the server information, when i tried to connect, i recived an error while FTP client had send "MLSD" commant to server.

Here is the client LOG:

Status: Resolving address of si****.co (edited) Status: Connecting to 74.208.***.***:21... (edited) Status: Connection established, waiting for welcome message... Response: 220 ProFTPD 1.3.3e Server (ProFTPD) [74.208.***.***] (edited) Command: USER si***** (edited) Response: 331 Password required for si***** Command: PASS ******** Response: 230 User si***** logged in Command: SYST Response: 215 UNIX Type: L8 Command: FEAT Response: 211-Features: Response: MDTM Response: MFMT Response: TVFS Response: UTF8 Response: MFF modify;UNIX.group;UNIX.mode; Response: MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*; Response: LANG en-US*;fr-FR;it-IT;ja-JP;ko-KR;ru-RU;zh-CN;zh-TW;bg-BG Response: REST STREAM Response: SIZE Response: 211 End Command: OPTS UTF8 ON Response: 200 UTF8 set to on Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 "/" is the current directory Command: TYPE I Response: 200 Type set to I Command: PASV Response: 227 Entering Passive Mode (74,208,*,*,149,88). Command: MLSD Error: Connection timed out Error: Failed to retrieve directory listing

I don't know what is going wrong. My other FTP accounts for different servers is working good on the same FTP Client Software..

1

5 Answers

I've recently stumbled upon this issue too. I found none of the solutions I found within the first Google searches to be of no use, but luckily found a solution of my own...

In Site Manager change Encryption to "Only use plain FTP", mine were previously "Use explicit FTP over TLS if available".

FYI, the previous fixes I tried were:

  • Firewall configuration on the router - not possible due to work network and found is was only my PC.
  • Change something on Remote server to do with ports - Again, not possible and was only my PC having the fault.
  • Switching Filezilla from Passive to Active - Didn't work
  • Using SSH instead - rejected
3

There are two solutions to this problem

  1. change transfer mode from default to active

  2. Use SFTP - SSH file transfer Protocol.

Both are done in site manger window. I am using the latest version of FileZilla Client with Windows 10. Changing both of these did NOT solve my problem!

0

This issue is caused by firewall blocks passive connection port range where pure-ftp deamon listens

This issue can be resolved by adding passive port range in pro-ftpd.conf file as shown below

PassivePorts 60000 62000

Make sure mentioned passive port range is opened in TCP_IN of firewall allowed incoming ports

1

Check your ftp config file, there uncomment and allow to use passive ports 30000 thru 35000.

pasv_min_port=30000 pasv_max_port=35000

Also add these ports range to your firewall TCP_IN and TCP_OUT (30000:35000).

1

I had same error when I using FileZilla on ubuntu. I get rid of the error by the following steps: 1. on FileZilla, open the top tab "Site Manager" page, on top right, select the "Transfer Settings" tab. 2. On "Transfer Settings" page, there are three Transfer mode: "Default", "Active", and "Passive". Select "Active". 3. Try to connect again.