A method of ordering and receiving goods or services from a vehicle, typically involving a microphone and speaker mounted at an establishment’s exterior, enables communication between customers and staff. This facilitates transactions without requiring customers to leave their vehicles. For example, a restaurant might use such an apparatus to take orders and deliver meals to waiting cars.
This technology significantly enhances customer convenience and speed of service, particularly beneficial in fast-paced environments. Historically, it streamlined operations for businesses, allowing higher volumes of transactions and reducing labor costs associated with traditional face-to-face service. Its emergence revolutionized the restaurant industry and expanded to other sectors like banking and pharmacies.
