Any idea why, when I insert a bullet point, my entire email message gets indented?
In the first image, I've typed in a test sentence and then hit enter twice to go to the next line
Enter a new line:
Now I hit the bullet point option and the entire emails get shifted, as can be seen in the next screenshot.
Email shifted:
If I hit enter again, it does not insert additonal bullet points. Instead, it maintains the indentation (which isn't my intention).
It doesn't appear to be this specific installation of Outlook 2010 as the same issue occurs on a separate machine (this OS is Win 7 and it happens on Win 10 as well). My assumption is that it's an Outlook setting that I'm missing.
42 Answers
I have AutoHotKey installed and am running a script to prevent Outlook's line breaks when sending an email out. Thanks to @root, I realized it only after enabling the Paragraph symbol and then noticing the shift+enter functionality when entering a new line.
I'm able to use bullet points normally if I suspend the script. However, my emails appearing as normal in a recipient's mailbox (without the line breaks) is more important than using bullet points. As a result, I've left the script enabled, but at least I know what the root cause is!
I would like to answer this because I had a similar problem, but I have no scripts running. I am an otherwise regular user.
The accepted answer did heavily guide and inspire this answer.
I had the same problem:
I would attempt to indent one line of text, and whole swathes of text would go with it. I created an example below:
Solution:
Thankfully I was able to discover the interface show below, which contains the "Show/Hide Paragraph" option.
Once enabled, I was able to immediately see the cause of my problem, and could infer my solution from the accepted answer: Replace new lines with paragraphs.
Root Cause:
Modern solutions cause modern problems - Due to other chat programs (work and home) I have become used to adding new lines via Shift + Enter instead of paragraph marks using only Enter. The error occured due to (understandable) user error since Word/Outlook are one of the few programs left that I use that don't send on Enter.
Caution/Pro-Tip:
Ctrl + Enter does send in Outlook. I discovered this when I wanted to cut-paste, then press enter multiple times. Ctrl+V , Enter easily became Ctrl+V, Ctrl+Enter when I did not release the Ctrl key fast enough.
Makes for an awkward half-email.
