i'm going mad with a bluetooth mouse ... i see many question and many people solve the problem but not me unfortunately ...
I have a Bluetooth mouse Dell WM615 and a Dell 9350 Notebook Developer Edition. The Developer edition comes with a stock ubuntu 14.04 but the Bluetooth 4.x technology was not recognized , so i try with the last version of ubuntu 16.04 ...
With the last version i am able to pair and connect the mouse but after some seconds (sometimes 5 seconds ...) the mouse stop to work. The icon show the mouse is connected but it doesn't work ...
so i look in internet and i try everything .
- install Blueman and trust the device ... DONE
- put the key in /var/lib/bluetooth/E4:A4:71:24:B0:C5/FB:2F:B1:7E:E3:14/info ... DONE
- remove the kernel module and readd ... DONE
- rfkill block bluetooth && rfkill unblock bluetooth ... DONE
- remove, disconnect , pair , connect and trust from blueman ... DONE
- download the firmware of the bluetooth ... DONE
every command here let me use the mouse for some seconds and then the mouse stop to work ... sometime i can use for 10 minutes , sometimes i can use it for at least 3 seconds ... and it drive me crazy.
here i post the result of lspci , lsusb and dmesg
lspci :
00:00.0 Host bridge: Intel Corporation Sky Lake Host Bridge/DRAM Registers (rev 09) 00:02.0 VGA compatible controller: Intel Corporation Sky Lake Integrated Graphics (rev 0a) 00:04.0 Signal processing controller: Intel Corporation Skylake Processor Thermal Subsystem (rev 09) 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21) 00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21) 00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller (rev 21) 00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller (rev 21) 00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI (rev 21) 00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21) 00:1c.0 PCI bridge: Intel Corporation Device 9d10 (rev f1) 00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1) 00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1) 00:1d.0 PCI bridge: Intel Corporation Device 9d18 (rev f1) 00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21) 00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21) 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) 00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21) 3a:00.0 Network controller: Intel Corporation Wireless 8260 (rev 3a) 3b:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01) 3c:00.0 Non-Volatile memory controller: Toshiba America Info Systems Device 010f (rev 01) lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0c45:670c Microdia Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub dmesg
i need help , i want to throw my computer out of the window! I read somewhere this bug can be related to the powerindicator bug in ubuntu , if so ... how can check and be sure of this problem ? and there is a way to solve it ?
ps. the mouse working well with another computer, so unfortunately it's not a mouse problem.
Thanks for any help.
6 Reset to default
